I had a total hip replacement at Burcot Hall on 19.2.22. I’m delighted to have had the op at last after my walking became increasingly difficult during the last couple of years. It was wonderful to receive the phone call explaining that I was able to have my NHS hip op in a matter of weeks, I was so excited. Then the physiotherapist, Amit Rao, phoned to introduce himself and explained all the exercises I needed to do before the op and what to expect afterwards. He was friendly, reassuring and provided lots of helpful information. I was delighted to meet Amit following surgery and he soon had me practicing my exercises, and before I new it, I was up walking, having learnt how to do it safely with crutches. Amit’s enthusiasm is infectious and he also has a great sense of humour! 5 days post op now and I’m still doing exercises and very happy with progress. As promised, Amit phoned to check I was ok and to ask about any concerns. It’s so nice to know I can call if I need to. It really is an excellent service.